PRIVACY POLICY

Last Updated: November 3, 2021

Thank you for choosing to be part of our community at Bourne Paper Co. (“Company”, “we”, “us” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy addresses how we collect and use the information you provide. By visiting bournepaper.co (this “Site”), or by visiting the Bourne Paper Co. account on Instagram®, and by providing information to us, you agree to accept the practices described in this Privacy Policy.  

COLLECTION OF PERSONAL INFORMATION

We collect personal information that you voluntarily provide us when you express an interest in obtaining information about us or our products and services, when you participate in activities on our Site, when you place an order on our Site, or otherwise when you contact us. The personal information we collect depends on the context of your interactions with us and the Site.  Personal information we collect may include, but is not limited to: 

  • Personal Information Provided by You: We may collect contact information such as your name, email address, mailing/shipping address, billing address, phone number, order history, and marketing preferences.

  • Payment Data: We may collect data necessary to process your payment if you make a purchase, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Stripe. You may find their privacy notice link(s) here: https://stripe.com/privacy.

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this Site

  • Web pages you view while on this Site

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

 

USE OF PERSONAL INFORMATION

We use the personal information we collect or receive for the following purposes:

  • Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges. When you place an order, we may email you to tell you that you’ve made a purchase or that your order has shipped. It is not possible to unsubscribe from these messages.

  • To deliver and facilitate delivery of services. We may use your information to provide you with the requested services.

  • To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with your order or the use of our services.

  • To deliver Site experiences. This website uses font files from Google Fonts and Adobe Fonts. To properly display this Site to you, servers where the font files are stored may receive personal information about you, including: information about your browser, network or device, and your IP address.

 

INFORMATION SHARING

We will share your personal information with third parties only in the ways that are described in this Privacy Policy.  We may share personal information with certain third parties that perform services on our behalf.  The services provided may include, but are not limited to: operating the Site, hosting the Site, providing the products you purchase and request, authorization and processing of your payments, product fulfillment and package delivery, fraud protection and credit risk reduction, and product customization.

When you place an order on this Site, we share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. You may find Squarespace’s privacy notice link(s) here: https://www.squarespace.com/privacy.

When you place an order on this Site or make electronic payments for goods or services, we collect data necessary to process your payment such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Stripe. You may find their privacy notice link(s) here: https://stripe.com/privacy.

When you complete the inquiry forms on this Site, we share this information with Dubsado, our customer relationship management provider, so that they can provide project management and contract services to us. You may find Dubsado’s privacy notice link(s) here: https://www.dubsado.com/legal/privacy-policy.

In certain instances, we may disclose your contact information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to Bourne Paper Co., or to others.  We may also disclose your information as required by law, to comply with a judicial proceeding or court order, to exercise our rights, to defend against any claims or when we believe in good faith, the law or legal process requires it.

In the event of a corporate sale, merger, reorganization, dissolution, or similar event, your information may be part of the transferred assets.  You will be notified via email or a prominent notice on our Site or both of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

 

INFORMATION PROVIDED BY YOU ABOUT OTHERS

If you decide to provide personal information about another person (“Other Party”) while using this Site or purchasing our products and services, we rely upon you to obtain whatever consents from the Other Party that may be required by law to allow us to use the Other Party’s personal information. Our use of the Other Party’s personal information will be consistent with this Privacy Policy.

 

COOKIES AND OTHER TRACKING TECHNOLOGIES

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, please visit this link: The cookies Squarespace uses.

 

LINKS TO OTHER SITES

This Site may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other sites. This privacy statement applies only to information collected by this Site. We encourage you to be aware when you leave our Site and to read the privacy statements of each and every site that collects personally identifiable information. This Privacy Policy does not cover any information that you disclose to such sites or that they may collect. The privacy policies of these other sites may be significantly different from this Privacy Policy. We are not responsible for the privacy practices of these other sites and cannot guarantee the security of any of your personal information collected there.

 

SECURITY

The security of your personal information is important to us.  We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.  However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.  Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee the absolute security of such information.  If you have any questions about security on our Site, please contact us as indicated in the “QUESTIONS AND CONTACT INFORMATION” section below.

 

INFORMATION FROM USERS OUTSIDE OF THE USA AND CONSENT TO TRANSFER JURISDICTION

Our Site and services are operated in the USA.  If you are located in another jurisdiction, please be aware that personal information you provide will be transferred to, and stored and processed in the USA.  By using our Site, you consent to the transfer, processing and storage of your personal information in the USA, where privacy laws may not be as comprehensive as those in your country of citizenship or residence.  We will take all steps reasonably necessary to ensure your personal information is treated securely and in accordance with this Privacy Policy.

If you are a resident of the European Economic Area (EEA) or Switzerland, you are entitled to certain rights under the “General Data Protection Regulation” or “GDPR” enacted in April 2016.  These include, without limitation, the right to: (1) access your personal data (as that term is defined under the GDPR); (2) request deletion of your personal data; (3) restrict processing of your personal data; and, (4) to receive your data in a portable manner. We will only process your personal data as described in this Privacy Policy and only for the duration necessary. To exercise any of these rights, please contact us as described in the “QUESTIONS AND CONTACT INFORMATION” section below.  If applicable, you may make a complaint to the data protection supervisory authority in the country where you are based.

 

YOUR CALIFORNIA PRIVACY RIGHTS

If you reside in California, you also have the right to ask us once a year if we have shared personal information with third parties for their direct marketing purposes.  To make a request, please refer to the instructions below regarding how to make a request.

California Consumer Privacy Act of 2018 (“CCPA”)

Effective January 1, 2020, if you reside in California, then you have the following rights:

You have the right to opt-out of the use of your personal information for targeted or behavioral advertising which may be deemed a sale of information under the CCPA.  Please note that advertising, including targeted advertising, enables us to provide you certain content for free and allows us to provide you offers relevant to you.  If you would like to opt-out our use of information for such purposes that may be considered a “sale” under California, you may do so by contacting us as described in the “QUESTIONS AND CONTACT INFORMATION” section below

You have the right to request deletion of your personal information.

You have the right to request us to disclose to you the following, no more than twice in a 12-month period, and, in all cases, for the preceding 12 months:

  • Categories of personal information we collected about you.

  • Categories of sources from which we collected the personal information.

  • Business or commercial purpose for collecting your personal information.

  • Categories of third parties with whom we shared the personal information.

  • Specific pieces of personal information we collected about you.

  • Categories of personal information we disclosed for a business purpose.

  • Categories of personal information we have used for targeted or behavioral advertising and categories of third parties to whom such information was provided.

We will not discriminate against you because you exercised your rights under this section of the Privacy Policy.

For purposes of exercising your rights above, please note the following regarding how we collect and use your personal information as described in this Privacy Policy.

  • We collect the following categories of personal information and disclose the same categories of personal information for a business purpose: Identifying information; Payment and delivery information; Event information; Information you post or submit; Internet or other electronic network activity; Commercial information.

  • Please note that certain information may be exempt from such requests under California law.  For example, we need certain information in order to provide products and services to you.  We also will take reasonable steps to verify your identity before responding to a request.  You are also permitted to designate an authorized agent to submit requests on your behalf.  In order for an authorized agent to be verified, you must provide the authorized agent with signed, written permission to make such requests or a power of attorney.  We may also follow up with you to verify your identity before processing the authorized agent’s request.

If you wish to submit a request under the California Consumer Privacy Act of 2018, please feel free to contact us as described in the “QUESTIONS AND CONTACT INFORMATION” section below.

 

CHILDREN UNDER 13

We do not knowingly collect personal information from children under 13.  If you are a parent or guardian and you are aware that any of your children has provided us with personal information without your consent, please contact us and we will take steps to remove that information. 

 

NOTICE OF PRIVACY STATEMENT CHANGES

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

QUESTIONS AND CONTACT INFORMATION

For questions about our privacy practices, to update your personal information, or if you would like to make a complaint, please contact us by email at hello@bournepaper.co or via phone at (925) 291-7000.  If you would like to submit a request via mail, please contact us via email or phone to request our mailing address.